At Grill & Chill, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://grillchill.uk or interact with us online.

1. Who We Are

We are Grill & Chill, a restaurant located in the United Kingdom. You can contact us at info@grillchill.uk or call 0203 9897986 for any privacy-related questions.

2. Information We Collect

We may collect and process the following personal data:

• Contact information (e.g., name, email address, phone number)

• Booking or order details

• Payment information (only processed through secure third-party services)

• Marketing preferences

• Technical data (e.g., IP address, browser type, cookies)

3. How We Use Your Data

We use your personal data to:

• Process bookings, orders, and payments

• Send confirmation and service-related communications

• Improve our website and services

• Respond to inquiries and feedback

• Send marketing emails (with your consent)

• Comply with legal obligations

4. Legal Bases for Processing

We rely on the following legal grounds to process your data:

• Performance of a contract (e.g., fulfilling orders or bookings)

• Your consent (e.g., marketing)

• Legal obligations

• Legitimate interests (e.g., service improvement)

5. Sharing Your Data

We do not sell your data. We may share it with:

• Trusted third-party service providers (e.g., payment processors, booking platforms)

• Legal authorities when required

All third parties are required to respect your data and process it in accordance with the law.

6. Data Security

We use appropriate security measures to prevent your personal data from being lost, misused, or accessed in an unauthorised way.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request erasure of your data

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

We use cookies to enhance your experience on our website. You can set your browser to refuse some or all cookies. For more details, please refer to our [Cookie Policy].

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact:

Grill & Chill
Email: info@grillchill.uk
Phone: 0203 9897986
Website: https://grillchill.uk